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6 thoughts on “Contact

  • June 21, 2016 at 6:15 pm
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    Hello

    I live in Seoul. Where can i purchase your products? Or are they only available online?

    Thank you.

    Reply
    • June 26, 2016 at 11:16 pm
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      Hi, thank you for your interest in Dear,Klairs cosmetics! Currently have offline retailers through various boutique shops around the country. If you could please refer to this link: http://goo.gl/61kr62 you’ll be able to see a list of our offline retailers and more easily see which location is morst accessible to you. In regards to purchasing online, our official homepage is klairs.com, where you will be able to purchase all of our products at the comfort of your home. We hope this was helpful to you and if you have any other questions or concerns, please feel free to reach us at any time through help@klairs.com

      Reply
  • June 23, 2016 at 12:54 pm
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    I haven’t received my order yet can you please check that . I order this products like 3,weeks ago or more than that and I suppose to get my order about 15 days, please reply to me .I want to know what happened with my order and when I’m going to get it thank u .

    Reply
    • June 26, 2016 at 11:19 pm
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      Hi Julissa, we’re sorry to hear that you’ve been having problems with getting your order delivered to you. If you could please let us know which retailer you bought the products from, we can give your the appropriate assistance. We thank you for your patience and cooperation throughout this mix-up!

      Reply
  • June 24, 2016 at 3:30 am
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    i live in korea and i want to ask how could i find kalirs product in korea? is it available in offline store like olive young or anything or if not and if i have to purchase it in website? which website should i order from? can you reply this email because i really want to purchase the product thanks

    Reply
    • June 26, 2016 at 11:14 pm
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      Hi, thank you for your interest in Dear,Klairs cosmetics! Currently we are not in retailers like Olive Young, however we do have offline retailers at various locations around the country. If you could please refer to this link: http://goo.gl/61kr62 you’ll be able to see a list of our offline retailers. As to purchasing online, our official homepage is klairs.com, where you will be able to purchase all of our products. We hope this was helpful to you and if you have any other questions or concerns, please feel free to reach us at any time through our website or help@klairs.com

      Reply

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